We take your privacy seriously. Here's how we collect, use, and protect your data.
Last updated: January 1, 2025
When you use Yaani, we collect information you provide directly to us, such as when you create an account, book a ride, or contact support. This includes:
We use the information we collect to:
Yaani collects your precise location when you use the app to book or provide rides. This data is essential for matching you with nearby drivers, tracking your trip in real-time, and enabling our SOS safety features. You can disable location access in your device settings, but this will limit app functionality.
We do not sell your personal information. We may share your information with:
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting support@yaani.app.
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at privacy@yaani.app.
Yaani is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the app. Your continued use of Yaani after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at privacy@yaani.app or write to us at our office in Nairobi, Kenya.